Frequently Asked Questions
For all other questions, please email us at infofairygodmothers@gmail.com
01
How does booking a party work?
It’s simple!
Choose the character you like from our gallery – Call (406) 207-2669 or email infofairygodmothers@gmail.com to book the date and time with us! Your character will arrive in full costume and entertain your guests with your personalized package.
02
What form of payment do you accept?
We accept payment in the form of Cash, Check, or Credit Card (credit card payment will have additional charge). Your date will only be secured with a 50% Deposit at the time of booking & signed agreement returned to us the same day. We do not hold dates for anyone without payment.
03
Is Gratuity allowed?
Absolutely! Gratuity is not mandatory, however we do encourage a cash gratuity for our performing artists. We ask that you place gratuity in a sealed envelope with the “character’s” name written on the outside. Please give the gratuity to the Party Hostess as they are exiting the party in a sealed envelope.
04
What are your cancellation/refund policies?
We recommend scheduling your party 4-6 weeks in advance for scheduling purposes. We book up very fast! We require 50% Deposit at the time of booking to secure your date for all parties & events. We do not hold dates without payment. Cancellations will be refunded minus a fee. If you have an emergency and need to reschedule your party you may do so 1 time within a 6 month period depending on availability. Payments are not refunded due to weather or weather cancellations.
05
What can I do to help the day run smoothly?
There are a few things that always helps the day out. First off try to reserve a close parking spot for the character, so she will not have to fight to find parking and walk far. It also helps the party start at the time it is supposed to. Have water available for the character to drink throughout your party. Try to get the kids ready and get them together right before the character arrives, so she can get into the activities with the children right away. Arrange for the eating time to be either before or after the character visit. (If pizza arrives at the same time the princess arrives, the two conflict with each other). If your planning an outside party, make sure the area is guarded from heat/sun, or from any wet weather. Have a clean, dry, shaded area for activities, free of dirt, mud, water and any other bad weather conditions that may cause an ill effect to the party activities and the guests.And last but not least have your cameras ready throughout the party, you don't want to miss any special moments.
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